India Infoline Finance [IIFL] — Harassment by DP in completion of KYC details and updating thereof

India Infoline Finance [IIFL] — Harassment by DP in completion of KYC details and updating thereof

U Umesh Chander Pathak Sep 26, 2023 Oct 12, 2023 This thread was updated on Oct 12, 2023

I am holding my Demat Account No.11910242 with IIFL since long time.Recently my Demat Account has been frozen by them due to KYC issue.I have been trying for the last 15 days to get this formality completed by IIFL .I am sorry to say that they have been harrasing me for the last so many days by replying irrelevantly and not guiding me in the matter.Their grievance handling is very cumbersome and those people are not helpful even to a senior citizen like me..I have submitted all the requisite documents to carry out KYC Details in my Demat Account and defreeze my account to allow me to trade immediately.All the documents submitted to IIFL are attached. Kindly get the matter investigated and help me to defreeze my account with them. Umesh Chander Pathak [protected] +1 photos Was this information helpful? No (0) Yes (0)
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
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India Infoline Finance [IIFL] Customer Care

from Mumbai, Maharashtra

Oct 12, 2023

Verified Support

Dear Sir, we wish to inform you that your KRA has been validated and account has been unfreeze. All your shares are visible in your account. Request you to login and check. We hope your issue is now resolved.Do reach out to us incase you need any further assistance. You can use IIFL help or write to us at [protected]@iifl.com for any concern.

^Sapna