[Resolved] India Infoline Finance [IIFL] — Harming social image

Akashverma@1810

from Indore, Madhya Pradesh

May 17, 2022

Address:

198, Jawahar marg

I am akash verma ex employee of IIFL GOLD LOAN INDORE MALGANJ BRANCH.
I resigned and my notice period is also completed. Branch staff and sinior employee doing unethical behavior toward me.
They doing intentionally becouse i don't accept their higher salary offer and decide to go.They're doing this with every staff who's resigning from IIFL. Atmosphere of indore area getting worst day by day. Below unethical practice is happening
1. They msg me in personal WhatsApp no and using unofficial language. if any issue they should using E-mail mode.
2. They called customer and give wrong information that i done something fraud and company terminate me but i serve my whole notice period they harm my social image.
3. Many customer call me on personal number but i haven't give my number to customer in past branch staff give my personal number to customer. They thread my confidential information.
Involved employee
Antar singh chauhan (BM)
Satyanarayan bairagi (TM)

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Jun 18, 2022

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

May 18, 2022

India Infoline Finance [IIFL] Customer Care's response Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.

The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
^Sapna