[Resolved]  India Infoline Finance [IIFL] — Loan Against Property

I have Taken a Loan Against Property From IIFL in Feb 2019 of Rs. 11, 80, 000/- out of this amount I got of Rs, 10, 61, 134/- Rest 1, 18, 866/- I was in assumption that there is an loan insurance policy of Rs. 80, 000/- but today I came know that there is only 22, 067/- policy was taken by bank when I checked with insurance company after so much follow up from Bank.

Bank has provided me a top-up loan of Rs. 1, 86, 000/- out of this I got only 45000 in my account rest I am not aware where, why, when & how adjusted by bank. After so much of effort i arrange the fund from friends & relative & paid Rs. 1, 81, 450/- against this loan in Dec 2021 after almost one bank is asking for 35000/- more from me. Now I am help less because my Property's original paper is with bank they will not give me that paper until they get there all willing amount. Request you to please help to get this issue resolved.
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Aug 23, 2022
Complaint marked as Resolved 
I was contacted by their nodal office after 4 reminder mail by keeping their CEO Mr. Monu Ratra & they said you will have to pay the amount otherwise this loan will remains open. I am help less because original paper of My property is with them. Below are the person who were involved in the repayment of my both loan 874738 & 919916. Mr. Rohit Gursey ( Location Gurgaon ) +91 9654985164 Mr. Nishant Yadav ( Location Gurgaon ) +91 7289030890
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Aug 25, 2022
India Infoline Finance [IIFL] Customer Care's response
Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
^Bijal
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