[Resolved]  India Infoline Finance [IIFL] — Not Providing the required documents

I have taken Home loan A/c 753905 from IIFL under subvention plan and now the builder intimated me for the possession.For that I need Builder Agreement copy
and the statement copy of the Amount that was paid by Builder.For that I had raised the request on 5 April, Reference ID 2162473 and processed the fee on 13 April, but IIFL is not providing me the required document which causing delay of taking possession and builder asking for the penalty. Could you please help?