[Resolved] India Infoline Limited — Complaint regarding gold loan no gl2382007 | |||
Sir/madam, I have availed gold loan on 25.01.2013 at rajamundry-devichowk branch (Bm2982). Loan details as below: Name : poshi babu vara Loan no: gl2382007 Receipt num 2445231 Uniq identity num 7f5d8e49 I already repaid up to date interest up to feb-2014 in the month of feb-2014 itself. After that i have not received any call or any notice letter from iifl. I went to the devichowk branch on 01.07.2015 to close my jewel loan but i was shocked by the answer given by the iifl staff that my jewels went for auction to mumbai. With out giving any notice and intimation how will iifl will auction my jewels, but iifl staff informed to me they already sent notice to my address but i didn't received any notice from iifl. Then furnish the details of the notice with register post number and please send the public paper auction notice image in 2 languages in 2 news paper to my mail with dates of publish. For your kind information i am attaching my jewel sanction letter copy. Kindly do the needful at the earliest. With regards Poshi babu vara. Celll: [protected] and [protected] E mail : [protected]@gmail.com Was this information helpful? | |||
Complaint marked as Resolved
customer support has been notified about the posted complaint. Verified Support Jul 06, 2015 India Infoline Finance [IIFL] Customer Care's response Dear Poshi Babu, Extremely sorry for the inconvenience caused. Our officials will surely get back to you as early as possible. Regards,Team IIFL
Verified Support Jul 14, 2015 India Infoline Finance [IIFL] Customer Care's response Dear Sir,
With reference to your query pertaining to the auction of gold which was pledged under the loan account bearing number - GL2382007. In this regards we wish to inform you that the auction notice was served to you on the address registered with us by registered post under the POD number:[protected] and same got delivered. Regards,Team IIFL
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