[Resolved]  India Infoline Limited — Complaint regarding gold loan no gl2382007

Address:East Godavari, Andhra Pradesh

Sir/madam,

I have availed gold loan on 25.01.2013 at rajamundry-devichowk branch (Bm2982).

Loan details as below:

Name : poshi babu vara
Loan no: gl2382007
Receipt num 2445231
Uniq identity num 7f5d8e49

I already repaid up to date interest up to feb-2014 in the month of feb-2014 itself.

After that i have not received any call or any notice letter from iifl.

I went to the devichowk branch on 01.07.2015 to close my jewel loan but i was shocked by the answer given by the iifl staff that my jewels went for auction to mumbai.

With out giving any notice and intimation how will iifl will auction my jewels, but iifl staff informed to me they already sent notice to my address but i didn't received any notice from iifl.

Then furnish the details of the notice with register post number and please send the public paper auction notice image in 2 languages in 2 news paper to my mail with dates of publish.


For your kind information i am attaching my jewel sanction letter copy.

Kindly do the needful at the earliest.


With regards

Poshi babu vara.

Celll: [protected] and [protected]
E mail : [protected]@gmail.com
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Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2015
India Infoline Finance [IIFL] Customer Care's response
Dear Poshi Babu, Extremely sorry for the inconvenience caused. Our officials will surely get back to you as early as possible. Regards,Team IIFL
Verified Support
Jul 14, 2015
India Infoline Finance [IIFL] Customer Care's response
Dear Sir, With reference to your query pertaining to the auction of gold which was pledged under the loan account bearing number - GL2382007. In this regards we wish to inform you that the auction notice was served to you on the address registered with us by registered post under the POD number:[protected] and same got delivered. Regards,Team IIFL
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