I have a account with credit balance of Rs.1000/- at that time opening my account I wan informed for life-time free membership (i.e. No AMC charges in future) . Now in month of March 15 company sent me statement of account with debit charges from Aug. 14 for monthly AMC It is completely breach of agreement and the words from company side. There is no information of change in company policy for AMC charges. I am ready to close my account ( if require by company ) to take my amount back.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved
customer support has been notified about the posted complaint.
Verified Support
Mar 24, 2015
India Infoline Finance [IIFL] Customer Care's response Dear Sir,
Sorry for the inconvenience caused to you.
Kindly provide us your login id inorder to assist you better.
Regards,
Team IIFL
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment