[Resolved]  India Post — Article didn't receive

Address:New Delhi, Delhi, 110001
Website:www.indiapost.gov.in

Sir/Ma'am,
My sister send a article from India post on 20 September 2016 from Kothaguda post office to mathura (Chaumuhan post office ) for me but until now i didn't receive the article and when i am tracking the article online on India post website, then it is giving last update on 22/09/2016, that article has arrive on mathura junction, but after it there is no update until now from there side.
Approx 1 month is passed but i didn't receive my article and article didn't return back to my sister also.
Kindly help me to get my article as soon as possible.
My Consignment Number is RN[protected]IN.
I want my article as soon as possible.
+1 photos
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Jul 5, 2019
Complaint marked as Resolved 
In last 3 years, I didn't get any resolution and my article got lost, this portal is useless.
India Post customer support has been notified about the posted complaint.
Oct 23, 2016
Updated by Am@n Ag@rw@l
Is any action is going to taken on my complain or not.
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