India Post — Chief post master ,deputy mam Misbehaved and ask for bribe

GUNA H.O 473001 post master(Bhatnagar sir, Chief postmaster (Shivhare sir, Deputy mam (Ankita mam, instructed booking ounter to take 1000 rs to book international parcel and if customer do not pay them they refuse to book parcel and say go to DHL or Fedex for international parcel and theg cahrge you more and more money we just ask to pay onlh 1000 and you can pay that, i just want to ask is this fair to give them extra money apart we are paying Tariff(booking charges) but they are misusing power of there post and we have to pay much more to send article, is some who can take strict actions please on them and stop this bribe Thankyou.