India Post — Courier is stuck at Canada Custom

Address:

Post Office, University of Delhi, South Campus

My courier (Tracking no: ED[protected]IN) is stuck with Canada Toronto-A customs for the past 7 days.

The tracking shows "custom hold". I had sent this courier via speed post services provided by India Post. It contains my transcript from WES.

It is very disappointing that it has been almost 10 days and the courier has not reached its destination. Kindly resolve the issue at the earliest!