[Resolved]  India Post — Courier with Transcripts is stuck at Canada Custom

My courier (Tracking no: ED[protected]IN) is stuck with Canada Toronto-A customs for the past 13 days.

The tracking shows "Custom Hold AWAITING PRESENTATION TO BORDER AGENCY/S". It was sent by IGNOU via speed post services provided by India Post. It contains my transcript to be sent to WES for evaluation.

Item held by Canada custom since[protected]. For more information please contact customs at[protected].[protected]mtl[protected]Toronto[protected]Vancouver).

I contacted the numbers but these are unavailable.