India Post — Delay In Item Delivered and not any update of tracking no

Item was booked at Market Road BNPL SP Hub, New Delhi, pin code 110001 on March 05th 2024. And deliver adress is dhanbad 826004. But my item is not deliver and delay in delivery time
And not any update of tracking no. I check tracking no item was booked but item is not dispatched.

Consignment Number: ED[protected]IN
Kindly help to deliver it ASAP as it has my Certificate,