India Post — Delay in receiving speed post article

My son, arjun, n. has booked a speed post vide tracking id el[protected]in from klapanna post office (pin 690 525), kayamkulam district on 18/09/2021 at 13.19 hours. the article is meant for me (k., s.naraynan) residing in the vicinity of kalpathy post office, palakkad 678 003. tracking id of this article today (22.09.2021) at 9 am shows that the article reached palakkad tmo on 19/09/2021 at 21.49 hours and further it shows that from palakkad tmo the item despatched at 3.02 early morning on 20.09.2021. thereafter there is no tracking update in the postinfo site. when i contacted the delivery post office at kalpathy (pin code 678 003) today (22.09.2021) (phone no.[protected], they told that the article is held up at rms palakkad and told that they can deliver the post immediately only if they receive it. it is really disheartening to note that the article reached rms at palakkad for more than 2 days ago and still it is not delivered and my house is located just 3 kms from rms palakkad. the very purpose of sending it by speed post is defeated. kindly look into the matter and arrange to deliver it today itself.
regards
k.s.narayanan
[protected] /[protected].