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India Post — International inbound small packet not received

International inbound small packet from USPS with Tracking Number: UA[protected]US shows as "Your item departed a transfer airport in INDIRA GANDHI INTL, DELHI, INDIA on April 4, 2022 at 9:20 pm. The item is currently in transit to the destination." I haven't received my packet yet.
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Why are packets always lost after entering Delhi? Why dont you catch the thieves? This has been happening since several years.
https://www.consumercomplaints.in/india-post-my-usps-item-departed-delhi-airport...⇄
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