India Post — Item delivered confirmed but not delivered

My atm is not delivered to me and its status is showing that it has been delivered . Also it showed that addressee cannot be located so it should be delivered to my bank but they didn't and returned it to bengaluru infact .It was my second atm as the previous one was also not delivered to anyone . Please fix it as soon as possible . I don't want to request a new atm and wait for another 15 days .