India Post — No service from KOL AP TMO

Two parcels were received by KOL AP TMO on March 3rd, 2022. It has now been over 5 business days and the parcels continues to remain with them instead of being in transit to its destination country- Canada. This is extremely disappointing as we pay a considerable sum of money to have it expedited and shipped. If India Post is unable to provide the service, then they should certainly not charge for it.

I am not sure what the hold-up is in Kolkata, considering that it's a major postal service hub. Another parcel sent through Chennai, utilizing the same speed post service was received and delivered in Canada in exactly one week.
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