India Post — Non Delivery of the product and no status of where it is

Address:Bangalore, Karnataka

I have raised a complaint [protected] and the article number is EK[protected]IN but not is responding, I have mailed, called many people many times but of no use. Final conclusion is I do not have any update after I raised this complaint. I mean i made this post on 10th of July 2015 and till now 20 days gone and only update is it was dispatched to muzaffarpur, which was actually destined to samastipur bihar. Please help me out I phone numbers on the website also outdated so I cannot ask any information by just dialling the numbers of those post offices. I mean number of kolkata airport PO, muzaffarpur, PO is old or dead. Kindly help me out here
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