India Post — Parcel not delivered and no update yet

Address:

Garacharma Port Blair South Andaman

Hello on 19 th may i have sended a parcel from Central University of Tamilnadu Thiruvarur 610005 to Garacharma Port Blair South Andaman -744105.
It's been 10 days and there is no update yet . Each time i call the customer care they say it's a technical issue .
I have got a consignment number CT[protected]IN . I wanted my parcel to delivered by Monday pls do something. Pls