India Post — Parcel stuck at IGI TMO New Delhi and not delivered to Kemerovo Oblast, Russian Federation

Address:

Rajendranagar Hyderabad

My 02 speed post consignments are stuck at Delhi AP TMO since 02/12/2023.
I booked my speed post consignments from IBC Hyderbad (500109) with consignment number EP[protected]IN and EN[protected]IN on 28/11/2023 for Kemerovo Oblast, Russian Federation, on tracking it is showing at IGI TMO New Delhi on 02/12/2023 and there is no update since 02/12/2023. Kindly help me; my daughter (student) needs these consignments as early as possible. Please look into the matter for deliver the items.