India Post — Speed post document not yet delivered to destination and status not updated

Address:

chinchwad east S. O.

My speed post document parcel no. EM[protected]IN is showing Out for Delivery since 18/05/2022 08:34:00, but it still hasn't reached the destination. It was an emergency so I choose to do a speed post, it was told that the parcel will reach within 3-7 working days but it has been over 12 days and its still been undelivered. I kindly request you to solve my query and check whether it has been delivered yet or not and update the status. Also I would ask for a compensation pay for the delay.