India Post — Speed Post Parcel EH[protected]IN not delivered neither tracking updated

I have sent a speed post parcel with tracking no. EH[protected]IN on 17/08/2023. It hasn’t yet been delivered, no trscking update since 17/08/2023. I have also raised a complaint Id [protected], even that hasn’t been answered yet. The parcel contain medical inpatient bills and reports fir my child’s admission in the NICU, and were being sent for an insurance claim settlement worth 12 lakh rupees. Please either deliver it or return the same to me. I need these documents delivered urgently.
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