[Resolved]  India Post — Theft from parcel

Address:Pune, Maharashtra

One parcel booked by Chauhan enterprises vide Registered no. CDO[protected]IN dated 14 Jul 2014 in respect of Mahender Pratap Chauhan from Mayapuri Post office at New Delhi to deliver at Lonavla, Maharashtra.

The parcel booking weight was 3688 grams and when my wife opened the parcel and found few items were missing and the parcel was re-stitched / repack. Later the weight check carried out and found the weight was 2788 Grams. I enquired on telephone from the Lonavla branch post man and Post master regarding the issue, They simply told that the parcel was delivered as they received at branch and they do not know about any problem. I questioned about the weight checks before delivery to concern address or on receipt of parcel in the office. The post master said that they do not check the weight of parcel in either condition.

I request the Forum to investigate / resolve the issue and find out the culprit for the theft of parcel item, since the item was booked from the starting point (delhi) to delivery office (lonavla). Please give some help to provide me compensation of Rs.2500.00 as the item cost.

I request to highlight my case to the forum, such that people will be cautious to book any parcel from India Post.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    India Post
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    8955
    Pending
    0
    Resolved
    1495
    India Post Phone
    +91 77 1223 3400
    +91 61 2222 5051
    India Post Address
    Meghdoot Bhawan, Link Road, New Delhi, Delhi, India - 110001
    View all India Post contact information