India Post — Way too slow

My parcel EE[protected]IN was booked at kolasib s.o on 31st of march it was stuck there until 4th of April, it is being too slow I am used to receiving my parcels in 5 days of being dispatched by my sender, it is almost 10th of april and i still see it not even entering my state West Bengal. It is getting stuck for 2-3 days at one place after being received. As it being an important document I have been really anxious. I need you to please look into it. People with anxiety have a really bad problem with suddenly to cope up with these. All the more the parcels very often get badly damaged, then what is the need of paying such high shipping fees if my parcel being thoroughly packed gets broken ?