India Postal Services — Wrong delivery of parcel

Address:	Kolkata, West Bengal, 700060
Website:	www.indiapost.gov.in

Sir, I had sent an envelope by Speedpost (EW[protected]IN) through Brace Bridge S.O Kolkata-700088 on 26Oct 2015 at 1130hrs. This was addressed to Ms Sutapa Roy, c/o Rupam Roy, 77S, Sec-8, Gate no-6, Jasola Vihar, New Delhi-110025. Tel No- [protected]. This address is under the jurisdiction of Sarita Vihar S.O, South Delhi, New Delhi-110076. The envelope on reaching New Delhi was sent Punjabi Bagh on 28/10/15 and thereafter to New Friends Colony SO today at 1800hrs . I fail to understand how this envelope was sent to two different places rather than to the actual address. I tried to lodge the complain through their website but due to system error this could not be done. Will you please take up the matter with them? Thanks & regards, Subir Roy e-mail- [protected]@hotmail.com m-[protected]