Indiaflowergiftshop.com — Cheating/fraud - not delivered as per the order

Website:

www.indiaflowergiftshop.com

Dear sir / madam,

Tracking ID : cRN15d

I placed the order online on 27 08 15 a Birthday Cake to be delivered to Pondicherry on 30 08 15, which is not delivered on that date. So that me and beneficiary (The birthday boy, his friends and lot of children, family friends and family) were so fed up and frustrated and very disappointed and caused lot of inconvenience for us and every body who were waiting for the cake to celebrate the Birthday Party and it was very shame for us in front of others those who were invited. The beneficiary is not at all happy with me, even though it is not at all my fault.

So, when I called on 31 08 15 and spoken to Mr.Chouwdry, who refused to refund the money that I have paid (Rs.1049) and he has delivered today (31 08 15) which was totally we did not wanted. Also the cake which was delivered was disgusting, totally different from the one that I have ordered like the colour, the flavour, design on the top / presentation, weight, size and the taste, etc.

After that I have spoken to him so many times and sent so many emails as per his request explaining everything in details and requested him for the compensation for the poor service of his company. But never he replied my email and he was telling me all the time something like he did not receive any email, the cake is delivered already and so on and refused to give any compensation.

So could you please arrange to take appropriate action against that company (Indiaflowergiftshop.com) and arrange to fetch me a compensation of at least Rs.6, 000 for the trouble we had as mentioned above @ your earliest.

Thanking you for your understanding and cooperation.

Yours truly,


Ferdinand VENGADARADJE,
email : [protected]@yahoo.co.uk.