IndiaMart — Seller misleading and fraudulent behavior.

Address:

7th & 8th Floor, Advant-Navis Business Park, Plot No-7, Sec-142 Noida Gautam Buddh Nagar District Uttar Pradesh India - 201305

A seller named Sachdev Traders Private Limited. Who sell exercise equipment on the indiaMART platform / website. I was looking for PVC weight plates 10kg two quantity. They gave price 12rs per kg in their catalog and when i contacted them, they told me more than double the price which is 27rs. And when i said to them that they have written 12 rs per kg, then they ignored further conversation.

Due to this behavior i rated them with 1 star on indiaMART, but to the annoyance, they rated me 1 star as a consumer, which was a fraudulent behavior. To this i mailed to indiaMART with the details and the conversation with the seller. IndiaMART's response was as below -

"We would like to inform you that IndiaMART is not a direct supplier/service provider of goods and therefore we do not provide quotations, samples, prices, delivery, services, etc. for the same. We request you to directly connect with the suggested suppliers/service providers."

This seems ignoring the fact that they own the website and the seller's fraudulent behavior is their responsibility. Sad.

My email is - [protected]@gmail.com