Indian Oil Corporation — Complaint regarding gas booking

Address:

Kolkata, West Bengal

I, Bimal krishna Tewari, resident of Shivam Abasan, Flat No.E, first floor, South Station Road, Malakarpara, Kolkata-109 a consumer of Indiane Gas having consumer No.47680. I had booked my gas on line in the first week of March, 2015 under ref. No.597879 and received the confirmation message on my mobile. My gas distributor is Sharmila gas agency, Tetultala, BT Road, Agarpara, Kolkata-109. But to-day, i.e. on 25.03.2015 morning I have received a message that my booking stands cancelled without showing any cause. According to the advice, I booked it again on line and they replied that booking is already exists. I contacted my distributor and they advised me to ask the helpline on [protected] but they are also unable to provide the facts for cancellation message. It is my request to look over the matter and kindly regularise my above booking.