Indian Oil Corporation [IOC] — Services of Cyfuture

Address:	Kottayam, Kerala, 686540
Website:	1906 helpline of IOC

Sir,
I had given my particulars regarding a gas leakage complaint to 1906 including my mobile No on 13 Sep. The Service is operated by CYFUTURE. Some executives from Cyfuture kept on asking me every two hours if the work has been completed. In the meantime, on14/09/16 at about 7.00 pm I got a call from a mobile No [protected], quoting company name and tried to verify my complaint. He said that since the leakage has not been rectified even after two days, the gas distributor is being penalized and I am being granted a compensation of 9, 880 rupees. He said that this will be done as a cash transfer through ATM.
On 15 Sep at 10.30, I went to a ATM and I followed his instructions and in the bargain I was duped of a substantial amount.
I have come to know from various conversations from him that he has an account in the name of Ayush Sharma and an account with ICICI BANK LTD, MAHIUDDIN PUR KANAWNI, GAUTAM BUDH NAGAR (UP) . Account NO[protected] a salary account). The money was withdrawn from two ATMs of Greater NOIDA by 11.00am. I have managaed to get his address too. He seems to be operating with two – three accomplices. The culprit speaks fluent English and Hindi
The reason why I am certain that an employee of CYFUTURE is leaking the information. The reasons are :
I have not lodged any complaint with anyone else. Only Cyfuture has my details.
I kept on getting calls from [protected] every two hours whether my complaint has been rectified till the time of the fraud and the calls stopped thereafter.
You call centre operates from NOIDA
I presume that the fraud is being done by one of thier employees or with the connivance of employees / ex employees. When I sent an email giving the complaint to Cyfuture, within no time I got a reply that their employees are not involved. How can they be so sure without checking call recrds of emoployees. They must have been in contact with the fraudster. It will also be possible to identify the fraudsters who have withdrawn the money from ICICI ATM No SECNH285 and SECNF548 immediately after the moneywas transferred to ICICI Bank Account No[protected]. The address of the culprit can also be obtained from the KYC documents of the fraudster.
Will you be able to help in nabbing a fraudster and share information with me to report the details to the police.
IF YOUR DEPT IS NOT HANDLING THE IMATTER KINDLY TRANSER THIS MAIL TO THE CONCERNED DEPT UNDER INTIMATION OT ME.

Thanking you,
Col Francis Mathai