Indian Railway — Handbag Snatching

Address:

New Delhi, Delhi

I was the traveller in the train 19031 Haridar Mail. Boarded the train at Jaipur to Delhi (Old Delhi). Train was suppose to reach at around 5am. As soon as train was slow down at the outer before Delhi Station at 5.30am. I was standing near washroom outside 3 Tier Ac couch with bags to get down. Door was open from both the sides. Unknown man saw me standing and immediately attacked me. He pulled by handbag I didn't give my bag so he tried his all level best to snatch by handbag. In this incident i kept shouting for police to help. Since there was no one around people heard my voice and came out to help. The theft pulled me so much out that I had lost all hopes for my life. My half body was out of the train. He got my cell phone and so he left my handbag. I lost my cell phone worth rupees 30, 000/- Samsung Galaxy Note. My complaint is when our railway knows there is no safety and this theft are moving around. Why no action is taken? Why no cops in train? I was in shock for 3 hours also I have got injured in this incident on my leg, lower jaw, hands and head. Railway should take such case seriously why the hell doors are open prior? Why there was no attendant in train? Why this negligence? For this incident I have other passengers details in witness for this incident who saved my life. Railways are responsible for this incident.