[Resolved]  Indian Railways — arrogant unethical behavior of head ticket collector

Address:

Vadodara, Gujarat

I was travelling in train no 11009 Gujarat Express in tatkal quota on 7/9/2014 from Mumbai Central to Vadodara bearing a eticket with PNR [protected] with and id proof of my Learners licence wen i was asked to present my id proof by the platform tc it was discarded my Mr Jha saying "Tumhe kya mein pagal lagta hu pehli baar khada hu yahape" and further on abusing he claimed that the license i presented to him was a xerox of orignal and wont be accepted but the license I presented was orignal license of Mumbai RTO an had the silver hologram which cant be faked and is put on to make sure if the licence is xerox it would appear dark I tried numerous times to convince mr jha to just look at it just again he also caught a senior citizen who had zerox photo id the hologram was not seen wen i asked him to compare them he got up yelled at me came charging towards me and pushed me 3 times saying"tujhe maine bola na chup karke yaha baithja chup chap baithe reh yaha nahi toh ek chapat marunga" saying this he raised his hand wen this happened there where 4 other TC and a railway staff but none of them tried to stop me with dis i picked my mob and called my driver who was outside station and called him inside wen he entered he was questioned about platform ticket and since he dint had one 2 TC caught him and took him aside . How can they expect my driver to stand in Q and take a ticket when MR Jha with his staff was getting physical . Would anyone on his place can wait when u can see through the window that someone yours is getting attacked by a man twice his size in his room under his powers . I den called my dad who had just return from a business trip after a week, exhausted he had to come there driving by himself . By the time he came I realised I had my aadhar card with him too which I presented to him which he discarded when I asked him y is he not accepting it he said " jab maine tujhe pucha tab tune bola tha mujhe, Tu bula le jise chahiye usko bula le tu bahot kudh raha tha woh bhi paisa bharke gaye (senior couple) tu bhi paisa deke jayega ab " wen I asked him u just forcefully want to extortmoney out of me he said "haa janbuchke hi lena hai mereko"... ALL This Conversation Was Taped in my mobile I DO HAVE A VIDEO!!!... When my dad came he asked him y are we supposed to pay the fine. he said "pehle batana chahiye kabse magmari kar raha hai. orignal id chahiye yeh nahi chalta when asked kya chalta hai he said jo chalta hai woh chalta hai" My dad went to station master wen he had send him pune to call hime he said" boldo jha sahab nahi aarahe hai unko chahiye toh idhar ayengey " (This was said to a class II officer by him).. Station master on listening to our case forced him to leave me ...but we wer not done yet.. He anyway just had to extract some money from us he said my driver will have to pay rs 320 just because the lates train arrived at the station was Jammu tavi express from jammu kashmir and we had to its full fare from trains first to last stop . This was the price we were forced to pay for just my drivers mistake of entering his office and try saving me from him. We moved to railway police where we wanted to file a complain we wer said ki sirf dhakka mara usmein kya complain karneka hum baat karte hai they did send a constable with us how was shouting at me for presenting the xerox license in the first place and had no problem whatsoever with yelling at me or pushing me!!! while he was talking with me, Mr Jha yelling caught the attention of a senior man who was a railway employee . He was off duty and was leaving for his house (who was a saviour for me) he did said us that entering the platform without a ticket is an offence but when told about Mr Jha physical attitude he backed off saying he doesnt knows the whole case. When I did presented him my license He CONFIRMED it that it had govt of india hologram and it was not a duplicate but a original one. He was head ticket collector and had a squad under him. the lady police office incharge of that platform still wanted us to bride them she said that by saying kuch toh abhi apne hisab se fine de dena we were against it . The senior ticket collector found a midway and asked us to apologize to mr jha and asked him to leave us . We surely did that not because we wer wrong but we just came to this bad side of indian railway . By the time we were done with this it was already past 3 my train had arrived at 12:40.. I was almost 3 hours and I had severe cold which was the reason I came baroda to my home from my collage in Pune . I had severe headache dint slept last night as was travelling from pune commencing my journey at midnight to catch my train in Mumbai at 5 dint had dinner last night was starving bad and had almost lost my voice by the time I reached Baroda due to excess cold, I yelled at every word I spoke at the station . Still I apologized, felling pity at myself standing in the land of 3rd best state in India and just been done dealing with the Asia's no 1 railways employees. This incident is something too hard to believe and even i would have if had been narrated to me but I do have evidence I have recorded video using my mobile in which my dad is been clearly threatened with 2 police in the same room "mein agar chahoo toh aapse lad sakta hu soch lijiye abhi mein naukri pe hu " .I sincerely plead indian railway to take strong action against him . Please do help to make sure nobody else goes through this ever. I do have recorded videos which i would like to share if any media person would show me any slightest of interest. Some time ago I was truly convinced that if not in whole India atleast gujarat has experienced ACCHE DIN but I feel sorry I will have to wait for some more years hope not decade... Thank You