Indian Railways — Change of reservation rules in the system required asap | |||
I regret to inform you that Internet reservation system through IRCTC website is doing unjustice to the single individual travelling by 3ac berth reservations. I am told that it is system generated and I would say that the logic of reservation has been programmed by a human being and not a system. Why cant railways look into such reservation issues where axe falls on only the individual passenger travelling long distance always their reservation berth is pushed to the door whilst other passengers with families always get berths in the middle of the coaches. I always prefer Upper 3ac berths so that i am not getting disturbed nor do I bother people by sitting down. Your reservation system is such that I always get berth 3 or 62 number upper berth seat just next to the door. What wrong have we individuals done to railways that they are metting out such treatment. Please change the logic of your reservation system so that individual doesn't get pushed next to the door. We are also paying the same amount of fares then why this discrimination. I am also an IT professional and know very well that it is bad programming logic planned for single passengers and railways cannot raise their hands telling that it is a system generated issues. You need to rectify this asap and end our miseries. System Generation is not automatic - this has logic programmed for a single passenger or multiple passengers but only single passengers have to suffer while others enjoy their every journey peacefully. Upper berth seat in 3ac is so close to the door that it is highly disturbing the person sleeping on their berths. Frequent opening and closing the doors does not allow us to extend our leg fully. Moreover the height of the upper berth is too short even to allow us to properly sit - we have always to lie down as there is not enough ceiling space to sit properly. Why can't the railways redesign the upper berth structures. You can lower the upper berth and middle berth height so that there is enough space on the upper berth. Finally, please do not give excuse of system generated reservation tickets - please rectify your reservation logic and come out with an amicable solution, positively. Looking forward to your co-operation in this matter Regards rajesh saxena bangalore Was this information helpful? | |||
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Indian Railways customer support has been notified about the posted complaint. | |||
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Are you going to change the system logic for a single passenger always alloted berth number 3 or 62 just next to the door whilst others get always their desired berths and enjoy their journey in 3ac coaches.
We don't want excuse that it is system generated afterall it is the logic designed and decided by Indian railways reservation rule personnel.
Why agents can always provide us the desired berths in a coach cause they charge us extra money for every ticket through them
Reservation counters and booking online shows that they have no power overriding such rules.
One more thing to bring to your notice that Ahmedabad does not have quotas enough while a small station called Balotra Jn has 172 seats alloted for Barmer Yesvantpur A/c train. Most of the trains for Bangalore has such a case and result of which we have to book our tickets from the station from the starting point and boarding station is Ahmedabad and we end up paying 300 - 400 rupees extra.
Why cant' Ahmedabad have enough quota alloted, please do something in this matter.