[Resolved]  Indian Railways — Looting spree at 12908 Sampark kranti express

Address:

Thane, Maharashtra

Looting spree at 12908 Sampark kranti Express. Sir, I travelled from Delhi to Bandra (T) by 12908 Sampark kranti Express leaving HZM Station on 30th December in AC 3 Tier. The tea vendors from the Pantry car was charging Rs.7/- from the passengers whereas it is mentioned Rs.5/- at Pantry. The quantity was just half of the cup which should be 170 ml as per the law. They were not returning Rs.3/- if you pay ten rupee note. The most horrified charge was “bread Omelette”. They were flatly charging Rs.50/- whereas, it is just Rs. 21/- to 25/-as per railway`s rate. The charge of simple lunch was Rs.120/- which is just Rs. 40/- as per the rate of IRCTC. After crossing Vadodara station, the passengers just started protesting for this over charging and looting to the helpless passengers. The Pantry car people refused to hand over the Complaint book but agreed to refund the excess amount. But the concerned staffs hide in order to avoid the agitated passengers. It is ridiculous. Moreover, there was no liquid soap inside the toilets. As per the attendants, it is discontinued in Sampark kranti. W.R. Management are you taking it seriously?