Indian Railways — please refund my money

Address:	Nadia, West Bengal, 741315
Website:	local train ticket

Sir,
I'm sukanta sarkar from gangabas, amghata, nadia, 741315.14feb morning at 07:42 i book a online season ticket (Krishnanagar to sealdha) from uts application. I using my idbi bank debit card through paytm. But ticket was not book but 353.22 inr deduct my account.
I call paytm, i talk to a ticket collector and also call uts helpline
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I got a email 15 feb from uts mobile ticketing service, tell me"money deducted will be refunded with in 6 to 7 working days." but 7working days was already gone, but i don't received any money.
So, please help me, refund my money. I think you understand my problem.
I also attached sms and email screenshort.
Thank you.
My details:sukanta sarkar
Gangabas, amghata, nadia, 741315, west bengal
Ph-[protected]/[protected]
[protected]@gmail.com