Indian Railways — Refund not given by irctc against trd file

Address:	New Delhi, Delhi, 201301
Website:	irctc.co.in

Hi,
I booked a e-ticket on irctc 24jan 2016 details are gievn below
Transaction id : [protected] pnr no. : [protected] train no. & name : 12506 / north east exp. On 7th of march trains is late more then 4 hr and i filed a trd in evening around 6 pm. Now its more then 2 months past still am not getting the refund but the ridiculous response given by irctc that after cancellation of my ticket still i traveled on e-ticket so i ask irctc how it possible for a passenger who canceled e-ticket and still traveled did tte didn't check the id proof forget the id how it possible after cancellation of ticket name is printed in booking chart asked him to send the copy of chart they don't reply to my question.Infact they asking me to show the proof of office attendance that i present at office.. I came to spend my vacation with family so now my family need to keep the records of in format of attendance its stupid foolish kind of response my register mail id with irctc rahulkumar. [protected]@gmail.com and today when i was trying check the trd status i found all the details are deleted by irctc no trd records i found on irctc website. That again ridiculous thing done by irctc so i want the resolution on higher priority