Indian Railways — refund not received for tdr request

Address:

Valsad, Gujarat, 396150

Dear sir / madam,

Still not received re-fund, tdr filed in july 2017... Please look into the matter

I have filed a tdr for re-fund against pnr number [protected], since this train was late more than 3 hrs.

Now on the same evening, tickets was available in duronto express, train no. 12294, (Ticket attached for your ref (Proof i have submitted to western railway).)

So at 17:00 hrs., i booked ticket in this train, pnr number [protected]... So passenger travelled by this train.

Now western railway is saying that, as per chart, passenger has travelled by pnr number [protected]... For which i have filed tdr

So just explain me, how can the same passenger travel by 02 trains in the same evening???

Irctc & western railway, please explain me or re-fund me my money back.

Regards,
Akash jaishwal