Indian Railways — refund not yet received

Sir/madam:i am soham raut, actually my reservation was not confirmed and eticket was cancelled but still i didn't received the refund deducted from my bank account.
Pnr:[protected], passenger name: soham raut, train name :dakshin express
Bording :ngp junction, destination : sec junction, journey date:29/12/2017 kindly notify me about my complaint.
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I Have booked 2 ticket from jaipur to delhi with PNR NO [protected] but later on find that train running late by 20 hour.
so i have filed TdR as per discussion with irctc customer care suggestion on 22/11/2017 with TDR no [protected] but till now refund not received

Train no 14311 Ala hazart express it's too late atleast 1 month ago.train late 13 hr . All passenger has been faced many problems plz do it some thing ...
I had booked four tickets on september 15, 2017 in second AC under PNR No.[protected], despite our four tickets we were not allocated a single cabin in A-1 Coach of train no.12225 while we have to share same cabin with the fellow passengers who booked their tickets much later o[censored]s. It is requested please look into the matter.
Dear sir/ Mam I have booked a parcel on 17th dec 2017 with 3 boxes chennai to Vadodara. Today 25th dec I checked with Vadodara parcel service they have said it's not been sent from chennai itself. It more than a week still it's moved. Kindly taken the action.
Details
Pnr [protected]
Sent : JOSEPH STALIN
REC: ANUSHA STALIN
MOB [protected]
Today i.e. 24 Dec 2017 in Train no 18101 Bogie No S8 no water in toilet. All passenger of this Bogie are feeling careless of indian railway and failure of suresh prabhu

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