Indian Railways — requests for refund

Address:Kamrup Metropolitan, Assam, 781003
Website:irctc

Reminder ofthe previous complain
I wanted to cancel the tickets from diphu to ghy that taken one and half month before the date of journey, on 31st jan/2018. My ticket pnr no was [protected]. The name of the train was nagaland express for dated 18th feb/2018 at 6.39 am for six passengers in 3 ac coach/berth through yatra.com travels. But when i tried it to cancel this reservation tickets from diphu on 17th feb/2018 from 7 pm to 2 am of 18th feb/2018 on line the tickets are not cancelled by the railway authority and my cancellation fare is not returned in spite my request that done before the 4 to11 hours of the sheduled time of the train as already mentioned. There fore i request you kindly to take necessary action to get my fare back as per rules and regulations of indian railway.
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Complaint comments 

Comments

Dear Customer,

We regret for the inconvenience caused to you!

We would request you to kindly share the Yatra booking reference number to enable us to assist you.

Thanks
Yatra Care
Dear Customer,

Greetings from Yatra.com!

We hereby would like to remind you to share the required details. This will enable us to assist you in resolving your concerns.

Regards
Yatra Care
during ticket booking online amount deducted but ticket not booked.More than 10 days gone still amount not refunded
Dear Customer,

Greetings from Yatra.com!

We would like to remind you to share the required details. This will enable us to assist you in resolving your concerns.

Regards
Yatra Care
Dear Customer,

Greetings from Yatra.com!

We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us.

Warm Regards
Yatra Care

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