Indian Railways — TDR repudiation

Address:	Mumbai City, Maharashtra, 462016
Website:	www.irctc.in

I have filed the tdr filed against pnr number [protected] with reason party partially confirmed/waitlisted and waitlisted passengers did not travel. which was repudiated by the chief commercial manager/refunds wr due to reason, non travel certificate against wl/rac passenger not obtained in partially cnf family ticket as per the indian railways refund rules https://www. services. irctc.co.in/betadoc/amendments_refundrules_2406. pdf
Train 11466 jbp - somnath express. journey date 16.07.2016. i had booked 3 rail tickets for 2 ac in the above train. all 3 tickets were waitlisted at the time of reservation. however, on the date of travel 16.07.2016 after chart preparation only one ticket under my name was confirmed and the other two were waitlisted. hence, i alone travelled in the train.in the train i informed the tte regarding the issue. i was told by the tte that he will update the status against the passengers whose tickets were wait listed and i will have to file a tdr for the same and i will get the refund for those waitlisted tickets. however, the irctc/ indian railways has declined my tdr request on the following grounds "non travel certificate not obtained in partially confirmed family ticket" the tte on repeated request has not issued me a certificate and told me the he will update the status in the system itself and there is no provision of issue of non travel certificate. kindly help me in this regard.