Indiapost — Non booking of parcels

GUNA H.O.MADHYA PRADESH (473001) Post master sir BHATNAGAR SIR AND DEPUTY ANKITA MAM, Both misbehaved and shouted loudly and loose talk with refuse to book parcels and as i ask for matter regarding refund of non delivery of my international article, they both started making new rules and told booking counter staff not to book parcels and i was begging them to book as it was urgent for diwali gifts but they told me to file complain anywhere regarding issue, we as customers are helpless and we are force to listen and tolerate there misbehaveiour just because of there government post and they know power of there post that they can do anything and no one can do anything, now i just want to ask where we gi for parcel bookings??AAM ADMI KI KAHI PAR B SUNWAII NAI HAI, bus ye log apni sarkari naukri ka fayada utha ki kuch b kardkte hai aur hume sakar ki suvidha b nai mil pati poori, hum bus sarkar ko tax hi dete reh jate hai