Indiapost — Untrained Staff at the Post Office

Address:

IndiaPost Ambala City

Here I want to report complaint against the untrained Staff at the IndiaPost office Ambala City. They never fill the correct details for the Post/Parcels. Due to which Customer always face Return of the International Parcels. They cannot even input the details mentioned on the parcel correctly into the system like Customs declaration form, Destination Country Name, Destination correct Address, Items codes in the declaration form that too when all the details are clearly written/printed on the parcel by the Sender customer. Many times Sender has to visit the Post Office due to there silly mistakes like Incomplete Address in Electronic forms, Item codes in Electronic forms, Incorrect Receiver Address and even Incorrect Country. This is the fourth or Fifth time our Parcel is getting returned to the Sender due to incorrect information provided by the IndiaPost Staff. It is like complete waste of efforts and Money which the Sender pays for International Parcels. It is mental harassment that each time guiding them to put correct information and when we don't know or see what they putting in the forms in their computers that too when they have to just see, copy and paste.
Receiver Country Post service simply sends back the parcel due to the incorrect and incomplete information provided by these untrained staff at IndiaPost. Till now we have wasted 20k plus on International Parcel delivery charges that too when it was not delivered to the Receiver and sent back to Sender after a month or more.