[Resolved] Indigo Airlines — regarding seat

Dr. DEBASISH MANDAL

from Bemetara, Chhattisgarh

Address:	TYPE-IV/DS/122, SHUBASH NAGAR, BACHELI COMPLEX, DIST-DANTEWADA, Dantewada, Chhattisgarh, 494553
Website:	Cleartrip

We have booked flight ticket round trip Raipur to Delhi, Delhi to Bagdogra CLEAR TRIP WEBSITE THROUGH, booking time free seat NA. so we have booked choice basis Chargebal seat.
But Bagdogra to Delhi &Delhi to Raipur Journey time same seat not provide.
Journey time provide seat No. 28A.B, C & 30A IN PLACE of 21 A, B, C &D
And
Delhi to Raipur 28A, B, C & 29A in place of 22A, B, C&D.
We have xtra paye 21A, C, D, 22 A, C&D

Pl refund my xtra amount payee for seat purpose.

Trip ID is[protected]

Thanks.

+1 photos

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Jun 24, 2019

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

May 24, 2019

IndiGo Customer Care's response Hello Debasish,

We regret the experience. As checked, your agency never assigned a seat under your PNR and the information was not passed to us, so our team at the airport assigned you the available seat at that moment. We'd request you to get in touch with your agency for clarification. Hope this clarifies.

Regards,
Team IndiGo