Indusind Bank — A/c number[protected] sonal sachdev - amount to be reversed asap | |||
Indusind bank officer, I am having account number[protected] since 2006. I am also having indusind credit card number [protected]. Today morning while checking my mini statement i realized amount of 28983/- got debited on 26th may 2016, without my knowledge. While speaking to kolkata prince anwar shah road branch i came to know amount got deducted against my credit card outstanding. I have not opted for any ecs system, neither i have mentioned in form while applying for credit card for auto debit. I am also paying outstanding / min amount from my other icici account on monthly basis. How can bank decide on its own to debit full amount from account without informing me. I am shifting to different city and was planning to withdraw some money and i realized that money is already being utilized against my credit card. I want you to reverse the amount debited from my account without my authorization on immediate basis. Also ensure no such future transactions are done without my knowledge. If this is the policy you want continue than please let me know process i want to close both account and settle card once for all and close relationship with indusind. Revert back asap with amount reversal. Sonal sachdev Pls note. After having a word with the customer care they told that they won't reverse the amount and they hv cancel the auto ecs payment for the card. But still its been debited from account. Was this information helpful? | |||
IndusInd Bank customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Thank you for forwarding my issue with the bank. And they have called me regarding this issue many times, even the manager of the branch called me, but none were able to solve the issue. Got the same reply will get back to you soon. When I call the person who filled my form to ask the status, very politely she said she is not well so she will call tom which never came till date. Bloody for their targets to fill the credit cards forms they do everything, but when it comes to solve the issue their hands tight with terms and conditions. Indusind people u need to solve this issue ASAP .
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PO Box 9421, Chakala MIDC, Andheri (E), Mumbai, Maharashtra, India - 400093
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We regret the inconvenience caused We have forwarded your concerns to our relevant team. We shall revert to you shortly
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Team Indusind Bank,