Indusind Bank — Complaint of harassment

Address:

Chandigarh, Punjab

I have owned a two wheeler loan from induslnd bank on 30/08/2014. The agreement was 18 installment of Rs.3200. I have provided them 18 cheques of axis bank. I have maintain sufficient balance in my account but bank has not deducted amount from my account. I have told them that why they are not deducting money from my account. Then I have received reply from the bank that your file has been misplaced. I have demanded for my signed 18 cheques. They told me that this responsibility of bank, your account is safe. To continue the loan they told me that please sign ECS paper, Rs 3200 will automatically deducted from your account on 21st of every month for 18 month. I have signed ESC in month of December 2014 and next deduction date of installment amount 3200 is finalized on 21/01/2015. But bank had again not deducted amount from my account. Now on 05/03/2015 I have received message from bank that your current loan EMI of Rs 19, 200 for loan number PCJ00046S is due on 07/03/2015. Please maintain sufficient balance. I have told bank that I cannot pay such much in one transaction. You can deduct 18 installment per month of Rs 3200 as agreed during loan but they are not listing to me. They have deducted 6 installment of 393rs on 09/03/2015 at same time and my current account balance has gone in negative.