Indusind Bank — Kyc pending approval - past 2 months

Address:

Chennai, Tamil Nadu, 600116

I applied for pf claim withdrawl through uan portal... and for the past 2 months, they didn't approve my kyc documents which i have submitted... if i went to concerned branch also, hr comes with the blame reasons, i could not found your data, as it is 3 years old.. not maintain previous employer data is their issue., for that reason, why they are making employees to suffer?. so i applied pf withdrawl through uan member portal, but after that also they are not approving means, i need to blame company only... i don know what they are thinking about employees, treating very badly... please help me to resolve this issue...
My uan no.[protected]...