[Resolved] Indusind — credit card unknown interest rate charges | |||
Hi all, Greeting for the day!!! This is mohammed, i would like to inform you that, i hold a credit card with with indusind bank. My concern is that induslnd bank has charged me the interest of rs.9, 000/-including gst for an outstanding amount of rs.1, 30, 000/- which i had swiped for my dad's hospitalisation out of which i have cleared rs.1, 26, 500/- before the due date, i couldnt pay a small amout of rs3, 500/- as i had shortage of money. The interests charge on my credit card is on the entire amount which i had swiped and which is beyond my capacity. I cannot afford to pay the same as i was totally unaware of the charges levied on me and at the time of getting this credit card even your bank executives never informed me about the same. Hence i kindly request you to wave off the complete interest charges added in the bill. Regarding this i had also spoken to customer executive but the request was not approved. I kindly request you to investigate the matter and revert me asap as my bill payment date is on 23rd of september. I am not waiting for your positive response, i want a positive response... Regards, Mohammed Was this information helpful? | |||
Sep 18, 2017 Complaint marked as Resolved I directly wrote a mail to the
[email protected]
And they helped me out regarding the charge's and the reversal was made for the same... | |||
1 Comment | |||
We sincerely regret for the inconvenience caused. To further look in to the matter, we would request you to share your contact details with us and somebody from our team will get in touch with you to assist with your concern at the earliest.
Thanks,
Team IndusInd Bank
Regards,
Mohammed Salman Faiz
8904062940
mobile : 8904062940
email I'd : salmanfaiz90@Gmail.com