IndusIndBank — complaint regarding welcome kit

Address:

Jaipur, Rajasthan

Hello, i am vinod kumar gupta, i did open my account with indusind bank on[protected] vidhyadhar nagar, jaipur branch). They promise me to deliver my welcome kit on[protected].but i didnot get my welcome kit on the date, when i went to blue dart courier service office then they told that my home is not in service area even though my area is near by office and in approach. and they refuse me to deliver on counter also after showing my license id proof n AWB no. They told that it will resend to mumbai office of indusind bank then again will come to branch then i ll get. i deposited 10000 in account while opening account, currently i m very needed of money and i am unable to make transaction in my account.i want to get resolve my complaint As soon as possible. thank you,