[Resolved] Infibeam — I am not able to use the product and not able to purchase a new one also

azhar mohammed

Address:

Bangalore, Karnataka

Hi, I ordered Callmate powerbank 5600mAH from infibeam and i recieved the product . I charged the powerbank for the whole night and i used it next day to charge my mobile which is 2000mAH . It dint even charge once but the charge in the powerbank got drained. I checked for the next day also but i got the same result. Then i called customer care and complained about the issue and the assured me for a reverse pick up. Its been around one month but still no call for reverse pick up . I am not able to use the product and not able to purchase a new one also . I am stuck inbetween . I called infibeam customer care more than 5 times but the always say that they will call back after checking with concern team.
Pls anyone help me on this issue

Order id : 13236572

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Complaint marked as Resolved

Infibeam customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2014

Infibeam Customer Care's response Dear Customer,

We are sorry for inconvenience caused.

We have sent email to Blue dart to get pickup done on priority today or tomorrow.

Regards,
Infibeam.com