[Resolved] Inox Leisure / Inoxmovies.com — Wrong booking date printed

divyesh shah 95

from Mumbai, Maharashtra

Address:	400092
Website:	book my show

I am booking ticekt of 2nd oct 2016 movies of m. S. Dhoni in inox thakur mall dahisar but on error failure payment option it is rebooking transaction ticket was going to done of date 1 oct 2016 on 4.30 pm show on booking time was 3.50 pm on 1 oct 2016, after this ticket print when chk & cont to book my show for this error they told us we never doing any alteration or refund after doing booking, i am going to doing many request to change date but they are not agree to any kind of help for this kind of error

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Nov 1, 2016

Complaint marked as Resolved

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Verified Support

Oct 01, 2016

INOX Leisure / INOXMovies.com Customer Care's response Dear Guest,

We have received your email and would like to inform you that sale of tickets is guided by local laws including the entertainment tax act. Keeping these in mind, our company policy states that a ticket once sold/ printed cannot be exchanged, cancelled or refunded. The same is mentioned in the “Terms & Conditions” on our website which you have read and agreed upon, before completing your transaction.
We request that before purchasing tickets, carefully review your booking details as same cannot be changed once booked.

Best Regards,
INOX Web Team

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Comments

syed491

from Chennai, Tamil Nadu

Myself and friend went to movie in chennai inox in the interval we planned to buy minute maid pulpy orange small bottle and they said rate is 60rs. They are charging double the prize the MRP amount. This is not fair to buy at this rate.