[Resolved]  Indian Postal Department / Postal Endowment Assurance — Postal department claiming they dont have information about the policy and Branch who collected the amount/ Not Received the Maturity Amount till date

Address:

Karnataka

I am writing on behalf of my father (P.Kothandan, Working in GTRE bangalore) who holds the Postal Endowment Assurance ploicy (No. 484825-C). A amount of RS.15/- pm was getting recoverd through the Regular pay bill for the period from Aug -1983 to oct-2009 and sent to CDA (R&D), Bangalore -93.

CDA (R&D) department confirmed that PLI Policy No. 484825-C was alloted on Aug-83 vide letter NO. LIG/484825-C dated 2nd Jan 1984 and Bond No. 484825-C dated 22nd August 1983. As per the letter the CDA establishment was recovering the PLI permium/amount at RS15 pm from Aug -1983 to oct-2009 through Regular pay bill and credited/send to PLI office calcutta through CDA Bangalore every month.

Policy got matured on[protected] but my father is yet to receive the maturity amount. A complaint letter was sent to Dy. Divisonal Manager (PLI) office of chief postmaster general karnataka circle, bangalore -1

Upon receving the letter the Dy. Divisonal Manager (PLI) office of chief postmaster general karnataka circle, bangalore -1 transferd the case file to
The Additonal Directorate General Army Postal service PLI Cell, PIn -908700 C/o 56 APO

Addtional Direcotrate office sent us the letter stating the above mentioned plicy data has not being maintained to this APS circle and asked us to forward the details to IRCA for necessary action.

We also received the letter from Department of Posts India office of the director postal life insurance 7. Koilaghat street Kolkata -700001.

Stating this office has not kept any individual records of civil defence policies and therefore all the documents are returend herewith for forwarding those once again to the Addl Dte Genl . of APS (PLI Cell ) for settlement of the maturity claim in question.

Now we are completly lost and not sure what to do further. Request your help to get the issue sorted out and to get the matured amout of around 5000 rupees. Thank you!

Cheers
P. Kothandan