[Resolved]  Intex Mobile / Intex Technologies — Complained about Aqua E 4

Respected Sir
With due respect i am Satyapal Yadav fromSikar Rajasthan. I purchased a Smartphone of Intex AQUA E4 on 26/11/2016 having Invoice Number SI-HO-SPC/07239 from SHOPCLUES. This smartphone has the VOLTE enabled facility so i purchased this phone for using Reliance JIO Sim. but wheni used this phone it did not show me any VOLTE with JIO. I could not able to call from dialler. at first i called to JIO customer care. they made all the settings after finding all the settings according to their manual, they suggested me to call Intex customer care to get correct configuration of VOLTE. So i called to Intexcustomer care.now my problem starts, Intex customer care gave me the wrong address. i reached the location being unaware of this thing. after wasting too much time some local persons gave me the correct address. by reaching the correct address at first i told them that address provided by the customer care was wrong and requested them to get correct the address at the website. then i told them my problem regarding this phone. but they gave me cold shoulder at first. i tried to convince them so they started working on my phone and told me that your phone is not VOLTE supported but when i told them it showing on internet that this phone is VOLTE supported so theyagain told me that give us proof that this phone is VOLTE supported only at Intex website. if it is said by our website then only we will be able to work on the phone. i was all at sea after listening their words. i returned back to my home with a gloomy face. but at home i found the same thing atIntex website so in the evening i went to the service center once again with the proof. again they gave the same lame excuse that we don't have the software of the phone. you can try at another service center. they suggested me to go at Jaipur service center. again i have to come back bare hands. now i am totally in the middle of nowhere as i am a working employee. i hardly get free time to come Jaipur and getrepaired my phone except Holidays. now tell me sir what should i do? i always trust on such a Prestigious Mobile manufacturerbut i am totally disturbed with such a irresponsible reply from your service center, their address, please take some appropriate action against this misleading service center and help to get out of this problem.Here i am providing you address so that you can also check by going there physically:
DP ASSOCIATESNEAR RAILWAY PHATAK NO-3 CHIRIYA TIBA SIKAR-332001 RAJASTHANContact No:[protected]
Email address:[protected]@intexcare.in
Satyapal Yadav