IRB Infrastructure Complaints & Reviews

I was travelling on 30th jan 2020 to mumbai from pune.At talegaon toll taken Rs173 at 11.03p.m and at khalapur once again same amount get deducted instead of balance Rs57. SMS received on 00.53a.m of 31st Jan 2020.
Request you to refund Rs116 immediately.
Dear Customer, ICICI Bank FASTag linked vehicle no. MAT627221KLC15588 has been debited with Rs 173.00 on[protected]:52:01 for toll charges with trip number[protected] at...

Hi
Toll operator charged me even when i had fastag on my car
Date 12-jan-2020
Amount 173
Route: towards pune

As a result i have paid twice, once by my credit card and once by my fastag. Please find the screen shots attached for both fastag statement and my credit card statement.
Please review and revert my credit card....

Hi sir
I have traveled from gachibowli to rajendranagar on 29 th january 2020 around 7.30pm in the evening for which i guess toll charges is 20 rupees has to be charged, i have used the fasttag service and crossed the toll plaza, later when i checked my charges it is 60 rupees has been charged
Please resolve my issue and refund the balance amount...

I was traveling to lonavala,
I had fast tag installed in the car. At toll plaza i was told that fast tag is not working and pay cash. I paid cash rs. 173. Later i moved from toll plaza and within few minutes i received a message of rs. 173 deduction from fast tag acount.
It was really disappointing. Please refund asap.

This is regular incidents for this toll plaza and i have heard from many colleagues.
br...

On 25/12/19 while travelling towards pune on nh48. Toll tax was deducted twice at shedung toll plaza. It was told to me that scanners are not working and i was asked to pay toll manually.

Manual receipt details : no. [protected]
Timing 10:18:34
Rs.35
Shedung nh48 e03, towards pune.

Fastag details : trip no.[protected]
Shedung nh 48 toll plaza, 10:18:47,
Amount deducted...

Dear sir/madam,
I want refund amount for my fastag transaction which is illegal,, i was charged rs. 75 at choryasi toll which is free for surat local people (As per told by mr. C. R patil)
I was already at last lane which is for local only then also i was charged. Please resolve my problem
Gj05rb5154
This this is practice many times, many locals are facing this problem...

I had been to Mumbai on 17th Jan 2020 and came back on 19th Jan 2020 to Pune. Both the time I have been asked to pay toll in Cash on Khalapur and Talegaon toll plaza. Today, I got to know that I have been also charged for Rs. 173 (Total Rs. 346.00) from Fast-tag account on both the days.

Attached are the photos of cash receipt as well as emails I have received for same....

While travelling from Mumbai to Surat on 17th Jan 2020 Cash Toll for Rs 65 at Charoti Toll plaza and Rs 70 at Bhagwada Toll plaza were paid on 17 Jan 2020. A few minutes later received SMS from Axisbank about recovery of the same amounts from my fastag account. the tag was in in a sealed cover in the car dashboard at that time.
Kindly refund the excess amount of 65+70=135 ....

Dear sir/madam,
Please note yesterday dt. 15.01/2020 passed khalapur to talegaon toll plaza by me 08.07am and asked collection person about fastag implementation. His directed me only some row are left side toward pune. Not fixed any type of boards to inform fastag lines, therefore i was gone through right side line and window person collected manually rs.230/- at khalapur and handed over me receipt. Same acted when i back by toll...

On 15.01.2020, i have passed through kamrej, choryasi toll plaza. Local vehicles having registration at bardoli (Gj19) are enjoying exemption from payment of toll tax from many years. I never paid any toll charges at kamrej (Choryasi) toll plazza. However, rs.75 have been deducted from my fastag a/c. Kindly look into the matter and initial refund of the wrongly deducted amount.
If no exemption in toll for any body at kamrej, choryasi...

Local four wheel vehicles are allowed freely at irb-choryasi toll plaza for surat city vehicles bearing registration gj05cl1996
Four wheel vehicles registered with surat rto with registration no. Gj05cl1996 are supposed to be allowed to pass freely at irb-choryasi toll plaza, and they are allowing. Now the problem is we are using fastag prepaid toll tax electronic tag. While passing from the above said local toll plaza it deducted...

My car mh12qf9376 was passed on[protected] at 8.06pm from talegaon to pune.
I have fastatg and on this toll i paid through fasttag 3 times before, but on[protected] i asked to pay by cash. Later after reaching at home i came to know that fastatg is also deducted money.
On[protected], on apporaching to toll management person, he was not ready to refund the money....

Have been charged twice on khalapur toll once on fastag and again on toll my car details mh01bk3166 and my fastag customer id is[protected] and wallet id is [protected] what is the use of fastag then if the guys on toll keep us charging on toll this surely a fraud or illiterate people have kept on tolls kindly help me with my extra amout taken on toll...

While i was paying at the toll i gave him my debit card he said its not working so i gave him another debit card. Then he said its done. But afterwords when i checked. 230rs got deducted from both of my account.
So i want my 230 rs refunded. I have attached the screenshot of my msg shoping debited so kindly mmake it refunded any how.
As i have paid twice for the toll...

Extra amount deducted at while commuting from pune to mumbai on expressway at talegaon toll plaza. Following msg is received from hdfc fastag -

Your fastag a/c has been debited for rs. 370 for transaction by vehicle makdg174fk4005839 at toll talegaon toll plaza on[protected]t20:48:05. Balance amount in the a/c is rs. 44 - hdfc bank ltd.
Warm regards,
Hdfc bank

Kindly arrange to refund the extra...

At khalapur toll, i was told fast tag qr code is not working so please pay cash. Thus i paid cash 173/- at khalapur (Receipt no. 2947).

After crossing talegoan toll i received a message on my rmn (Mobile) that your fast tag a/c has been debited for rs. 173/- for transation by vehicle ma3czf63skl606187 at toll talegaon toll plaza on[protected]t10:40:11.

Thus i am charged rs 173/- extra when i was not supposed...

Today 10.01.2019, i was going to pune. I paid manually rs. 230 at khalapur toll plaza (Receipt no. 7732 dated 10.01.2019, lane no. 99) as the representative at toll plaza told me that there is no fastag in the lane in which my vehicle (Mh46x2768) was moving. But at talegaon toll plaza the fasttag scanner deducted additional rs. 173. I told the representative at talegaon toll plaza that i have manually paid rs. 230/- at khalapur toll, then...

Alto car no mh 12 pn 5720. I went this morning from pune to lonavala at 10.54 am and rs. 173/- was correctly debited.
Then i returned back from lonavala to pune at 5.42 pm. There at the naka i was told by the attendant that the amount will not be deducted.
However, rs. 173/_ was once again deducted.
In the morning opening balance was rs. 1100/-. After return now the balance is rs. 754/-

Please arrange to...

Dear sir while travelling from pune to mumbai on 5th june evening talegaon toll plaza debited 173 rs which is right but at khalapur toll instead of 57 rs the debited 173 rs again. If such type of money collected forcefully online then it is difficult to trust on fastag. 116 rs extra debited from fastag account.
Vehicle details mh11 cn 8388.
Vikas....

I traveled on pune mumbai expressway on 1st january 2020 (Vehicle no. Mh 02 jp 2630). The toll plaza deducted rs. 173 each (Total rs. 346/-) at talegaon & khalapur. Attached herewith screenshot of messages received from paytm fastag.

Request you to verify the details and refund the amount to my fasttag account.

Regards,
Amol dhane...